Contact Leukaemia & Myeloma Research UK

Got a question about the charity or our Model Cell Biobank Service? Try our FAQs page.

If you still need help, all the contact information you’ll need is below.

We are working hard to prevent the spread of coronavirus and, as a result, we now have an extremely
limited number of staff available to answer your calls.

Please do not call our customer service team unless it is urgent.

Here is how you can contact us instead: ‘Send us a message’ or ‘Request a call-back’
or ‘Online Chat’ or ‘Voice mail’.

Answers to most questions can be found in our FAQs here

We are monitoring the situation closely and we will keep everyone updated of any changes through our website.

Sorry for any inconvenience this may cause, thank you and stay safe.

Send us a message

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Head Office

For all general enquiries please call
0800 368 7309
(Mon-Fri 9am-3pm)

Unit 127,
North Mersey Business Centre,
Woodward Road,
Knowsley Industrial Park,
Liverpool,
Merseyside,
L337UY

Customer Service

For Leukaemia & Myeloma Research UK Charity customer service enquiries please call
0800 368 7309
(Mon-Fri 9am-3pm)

or email cs@leukaemiamyelomaresearchuk.org

Model Cell Biobank

For For Model Cell Biobank customer service enquiries please call
0800 368 9540
(Mon-Fri 9am-3pm)

or email cs@modelcellbiobank.org

Bag collection been missed?

If your bag is not collected please contact the collection helpline on:
0800 368 7309
or email bags@leukaemiamyelomaresearchuk.org

Registered charity number 1161622 (England & Wales), SC046106 (Scotland), Company Limited by guarantee Registered number 09481278 © Leukaemia & Myeloma Research UK 2020