Contact Leukaemia & Myeloma Research UK

Got a question about the charity or our Model Cell Biobank Service? Try our FAQs page.

If you still need help, all the contact information you’ll need is below.

Here is how you can contact us: ‘Send us a message’ or ‘Request a call-back’
or ‘Online Chat’ or ‘Voice mail’.

Answers to most questions can be found in our FAQs here

Bag collection been missed?

Please don’t leave voicemail regarding non-collected bags. Instead please send an email to bags@leukaemiamyelomaresearchuk.org with your full address and we will arrange collection from your house.

Send us a message

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Request a call-back



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Head Office

For all general enquiries please call
0800 368 7309
(Mon-Fri 9am-3pm)

Unit 127,
North Mersey Business Centre,
Woodward Road,
Knowsley Industrial Park,
Liverpool,
Merseyside,
L337UY

Customer Service

For Leukaemia & Myeloma Research UK Charity customer service enquiries please call
0800 368 7309
(Mon-Fri 9am-3pm)

or email cs@leukaemiamyelomaresearchuk.org

Model Cell Biobank

For Model Cell Biobank customer service enquiries please call
0800 368 9540
(Mon-Fri 9am-3pm)

or email cs@modelcellbiobank.org

Bag collection been missed?

If your bag is not collected please email:
bags@leukaemiamyelomaresearchuk.org

Donate Clothes 4 Sammy

For Donate Clothes 4 Sammy enquiries, please call:
0161 521 0777
(Mon-Fri 9am-5pm)

or email: sammy@donateclothes4sammy.org

Registered charity number 1161622 (England & Wales), SC046106 (Scotland), Company Limited by guarantee Registered number 09481278 © Leukaemia & Myeloma Research UK 2024